Whistle Blowing

At Centrum Care Homes, we take whistleblowing seriously and prioritise confidentiality. Every report is treated with importance, ensuring that whistleblowers are protected from retaliation. Our established procedures provide a safe environment for reporting concerns, with thorough investigations conducted by designated personnel. We value feedback from whistleblowers as it helps identify areas for improvement, reinforcing our commitment to ethical standards. If you witness any misconduct, please report it through our confidential channels.

Please note, this, does not restrict your ability to reach out to other agencies for whistleblowing concerns.  Additionally, we would be happy to share our whistleblowing policy with you. Your voice is vital in fostering a culture of integrity at Centrum Care Homes.

Thank you for your courage in making a difference.

This form is for raising serious concerns about wrongdoing, unsafe practice, abuse, neglect, or risks to others.

Whistleblowing is not for personal grievances, rotas, pay, or complaints unless they pose a serious risk. You are protected by law when raising genuine concerns in the public interest. You do not have to prove your concern – you only need a reasonable belief that it may be true.

When to complete this form

Complete this form if:

·      Someone could be harmed

·      Care is unsafe, abusive or neglectful

·      A serious risk is being ignored

·      Illegal or unethical behaviour is happening

·      Incidents or safeguarding are being covered up

·      The concern affects customers, colleagues or the public

Do not complete this form for:

·      Rotas, pay, hours, holidays

·      One-off mistakes already reported

·      Personality or working-style issues

·      Training, supervision or performance matters

·      General complaints

If in doubt, ask yourself: If this is not addressed, could someone be harmed? Yes = Complete this form No = Use normal routes You are protected by law when raising genuine concerns